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Choosing a Professional Cleaning Company

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When you’re in the market for a professional cleaning company, the details count. Some services want you to provide the supplies while others are “full service”. Although your personal circumstances will determine what type of arrangement works best at your house, knowing the difference will help you cut through the hype to discover the best deal.

Tips for Choosing the Right Professional Cleaning Company

Know what you’re paying for. Cleaning companies will list their standard services on a worksheet or in a brochure. Know what’s included and what isn’t. If you have three bathrooms and the standard package you’re evaluating only covers two, it’s better to know that sooner rather than later. Agencies usually charge extra for things like:

  • Pets on the premises
  • Multi-level homes
  • Multiple bathrooms
  • Large kitchens
  • Washing carpets
  • Cleaning ovens
  • Emptying and cleaning the refrigerator
  • Washing exterior windows
  • Polishing silver and other metals

One of the best ways to make sure you’re getting an accurate quote and making your needs understood is to ask for an on-site visit. Most agencies are comfortable quoting prices over the phone, but it’s often in your best interest to invite a representative to do a walk-through of your home to get a real world idea of the types of services you’re interested in. You may be able to negotiate a better deal, and even if you can’t, you’ll probably be heading off confusion and misunderstandings later. If you have special needs, like lots of woodwork, dust collectors, or high ceilings, be specific about your needs when discussing price.

Evaluate the main contenders on your list carefully. Most cleaning agencies are entirely reputable, but since you’re inviting them into your home, it’s smart to be doubly sure. Insist on a company that’s been in business in your area for three years or more, bonds its employees, and provides them with workers’ compensation insurance. It’s the best way to protect yourself against loss and liability in case of an accident. This may cost a few dollars more, but it’s worth it. Check all references, and be skeptical of any current customers who have been with the company under a year.

Cleaning companies that have full time employees and can place the same technician in your home for every visit offer the best chance for developing a close relationship with a maid you trust. You should also prefer maids that are native English speakers or whose English is easy to understand.

A professional cleaning company can tackle those repetitive cleaning tasks while you use the extra hours to relax or pursue more interesting goals. Before you sign a contract, though, understand what you’re buying and make sure the company you’re dealing with is experienced.

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