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Rite Aid

(114)
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Pharmacies, Convenience Stores, Photo Finishing

2713 Philadelphia Pike, Claymont, DE 19703

302-798-9520

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REVIEW SUMMARY

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3
114 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
jenniferoramas

10/24/15

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For my third time - I go to pick up about 4-5 prescriptions I called in a week ago. Important medications! They said all were ready and yet I make the trip and they send me away with 3 out of 5. I came back and they said they never even put the other two prescriptions in and I have to wait four days to get contact with my doctor and have it ordered. So glad I need this medicine to breath! Minor sure why they even ask for a contact number since they don't use it to let you know there's an issue.

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J
Jeanne B.

10/01/15

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I can only say good things about Rite Aid even if anyone else has had a bad experience with a sales clerk. Today Meredith and the Manager Mike when out of their way to protect my mother - a little old 88 year old- from being swindled by someone who tried to convince her to wire them money posing as an injured grandchild who's voice "sounded funny" due to an accident. Without their cunning and care for my mother's well being she could have sent thousands of dollars to some low life who preys on the elderly. Thank you rite aid for caring about more than the sale.

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D
dlove875

09/28/15

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I had prescriptions called in a month ago. Picked them up and kept asking the lady for the rest of them she would go get them one by one. She tried to charge me for something she already had rung up in the computer. If I hadn't know the prices I would have overpaid. I was so frustrated when I left I didn't realize I didn't have the most important prescription I needed. Now a month later I am getting automated calls telling me to pick up my prescription. I am assuming they ordered it. No one bothered to tell me that. I have tried to call the store to find out what prescription I am supposed to pick up but I can not get an answer. This is not the way to do business.

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A
annambarc

08/29/15

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I love rite aid, it always has everything that I need. But, what I usually go there for is to see the new associate Mark. Mark's such a babe. I just needa get his # because he needs to hit me up ASAP. So all I have to say is if Mark, you are reading please just hmu, you are boyfriend goals like 4 real you a babe. - Anna May B < look dat name up on fb rn

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anonymous

07/26/15

Always friendly and helpful. When I come in 2 of the Pharmacy Associates know me by name and get my scrip out before I even get to the counter. Pharmacists are pleasant and knowledgeable. They have my business for good and I would recommend them to anyone.

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anonymous

07/24/15

They do NOT seem to care about customer service. I'll be there when I get there, no hurry is their attitude. Was a customer for many years. Moving to one that cares and hires competent help.

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anonymous

07/15/15

Terrible customer service. They are very rude, uncaring and incompetent. They gave me someone else's medicine when I called to complain. It was no big deal to them, and acted like I was bothering them. Giving the wrong medicine is a major error.

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anonymous

07/07/15

I love my local Rite Aid pharmacy. They are always so friendly and helpful. I love that they text me when my prescription is ready. That makes picking up my medication really easy.

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anonymous

06/16/15

i.e., A local favorite, or highly recommended becauseI called this store to see if they had the shampoo and conditioner I use. Once at the store I discovered there was no conditioner and one bottle of an 'opened' shampoo. I asked to see the manager to give him a 'piece of my mind' when he said you called,I said yes,he went behind the counter and retrieved the products for me. He said since they were running low, he wanted to make sure I got them. I appreciated that they did this for me.. It shows concern for their customers.

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anonymous

06/14/15

NEVER ever had a problem at this store. People always helpful. Good selection of products and Rx is excellent handling meds and scripts.

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anonymous

05/27/15

Today I tried to shop at your store, However because you refused to accept my purchase without a plenty card or a phone # I refused the purchase. Your need for information is not acceptable to me. I guess your aggressive marketing efforts have failed with me. I will find another provider from your great pharmacy. Ron Paulsen

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anonymous

05/14/15

I use to live in Hyattsville and go to Rite Aid alot!I love this store great ppl over time and current nice store compared to how it use to look...Nice make over.r.

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A
andrewcraig118

05/13/15

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What I like about this pharmacy is that medicines are always available when I need them. I give them a good review for their services.

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anonymous

05/06/15

Pharmacy Staff are very professional and friendly! We have used them for 10 years and love them.

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anonymous

04/30/15

Drive up service is awful. I waited today for 35 min behind one car, and they still didn't have my prescription ready that was called in a week ago. The older lady working there seems nice, but is slow as a turtle. Need better, faster service

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anonymous

04/26/15

Very friendly and helpful

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anonymous

04/25/15

The pharmacy staff is amazing and will bend over backwards to help its customers. Truly wonderful service 10 stars

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anonymous

04/25/15

Some of the staff are rude as others have mentioned, but I find most of them to be pleasant. My biggest complaints with this pharmacy (1) the Pharmacist spends way too much time chit-chatting with customers he knows or with the other staff and that just slows things down (2) the place can be empty with no one on line and they never just fill your meds. its always at least a 30-minute wait, that's the main reason I decided to go to CVS).

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anonymous

04/25/15

Some of the staff are rude as others have mentioned, but I find most of them to be pleasant. My biggest complaints with this pharmacy (1) the Pharmacist spends way too much time chit-chatting with customers he knows or with the other staff and that just slows things down (2) the place can be empty with no one on line and they never just fill your meds. its always at least a 30-minute wait, that's the main reason I decided to go to CVS).

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anonymous

04/16/15

This pharmacy tries its hardest to service the area and the staff are very helpful. The problem is that it is too small for the amount of people they service and with only one register to boot.Rite Aid needs to give them more space by expanding the pharmacy part and making the store portion smaller. They need at least 2 registers and to hire an extra person. Then everyone will have a pleasant experience.

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DETAILS
General Info
Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving.
Hours
M-Su Closed
Categories
Pharmacies, Convenience Stores, Photo Finishing
Services/Products
Cosmetics & Beauty Diabetes Management Diabetic Supplies Flu Shots Foreign Language Translation Services Free Blood Pressure Screenings Health & Wellness Goods Higi Health Management Station Home Medical Equipment Immunizations Medicare Prescription One Trip Refills Over The Counter Medicine Pharmacist Consultations Prescription Medicine Rx Savings Programs Skincare Smoking Cessation Snacks and Candy Vitamins
Payment Options
Brands
Advil, Claritin, Colgate, Crest, Gillette, Hershey, Kellogg's, L'Oreal, Maybelline, Nature Made, Neutrogena, Pampers, Plan B, Revlon, Tide, Vicks
Location
Town & Country Shopping Ctr
Neighborhood
Claymont
Associations
Children’s Miracle Network,Folds of Honor,KidCents
Other Information

Specialties: Prescriptions, Skincare, Birth Control, Vitamins, Greetings Cards, Baby Products, Beauty, Vision Care, Medicine, Personal Care, Food, Snacks, and Drinks, Household Products

Pets Allowed: No

Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.