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Altec Computers

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Used Computers, Computer & Equipment Dealers, Computer System Designers & Consultants

3045 E Chestnut Expy, Springfield, MO 65802

417-862-6161

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REVIEW SUMMARY

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4.5
11 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

09/25/13

HORRIBLE experience. If you deal with customers, please do so with respect. If you are condescending to folks, stop it. If you are passive aggressive with folks, stop it. If you require money in advance to provide a service, consider that customer 'in line' ... therefore, you are neither too busy nor too self important to update the customer, who HAS PAID YOU IN ADVANCE. When you are questioned about your diagnosis of the problem AND the services you provide, as it directly relates to public information and services you provide as found on YOUR web site, refrain from telling the customer they were stupid not to realize that the web site / policies/ services provided / had not been updated since 2010. When relaying you are going to provide a refund immediately, please know YOUR company's policy to provide one, i.e. get the cc information AGAIN so that you can follow thru. And finally, always consider each and every customer important, because you never know who you might be serving.

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anonymous

05/05/09

Helpful staff and fast turnaround time. They beat Best Buy's prices.. definitely shocked me. Plus, locally owned!

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I enjoyed shopping here because the retail employees didn't try to mislead me to get the bigger sale. They told me strait up expert advise on what the best course of action would be for me. On top of that they didn't make me feel like "just another customer," they really try to get to know you in order to give the best advice.

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anonymous

05/03/09

Have been using these guys for years, excellent customer service and fast turnaround time!

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R
roadwinding

05/01/09

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Great store have all the parts you can ask for. Pretty much like a computer building buffet. Couldn't ask for a better store, large company but the employees treat you as if they've always known you.

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longsummers

04/29/09

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These guys are the best in town on products and service. No one in town can beat their knowledgable staff and great prices!

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5
5winters

04/28/09

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These guys are top-notch! I still am amazed at how good these guys are. I have been everywhere in town and have never been treated better anywhere else. I give these guys 5 stars because they care about each person that comes through the door and they don't have dollar signs in their eyes when they know I need to purchase something. They give me exactly what I need, and nothing else. Keep up the good work.Mark

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star4u

04/28/09

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These guys are top-notch! I still am amazed at how good these guys are. I have been everywhere in town and have never been treated better anywhere else. I give these guys 5 stars because they care about each person that comes through the door and they don't have dollar signs in their eyes when they know I need to purchase something. They give me exactly what I need, and nothing else. Keep up the good work. Mark

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R
revertmiz

04/27/09

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Great custom built computers that carry a 3 year warranty on parts and labor! can't beat that.

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pcnerd

04/25/09

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These guys have helped me out so much over the years I can't thank them enough

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DETAILS
Extra Phones

Phone: 417-881-4101

Hours
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Categories
Used Computers, Computer & Equipment Dealers, Computer System Designers & Consultants, Computers & Computer Equipment-Service & Repair
Brands
acer, hp, toshiba
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