I broke down and got towed here, I was treated horribly the first day.they young guy that was going to take us to the motel showed me no respect an asswhole we had words to say it kindly I wanted to rip his throat out.I rented a car screw him.the manager tried to make up for it.I seriously had my doubts about this place but I must admit I think its the best place I have been as far as fixing my truck it was all under warranty so I say my hat is off to you Michael I will see you on the return and by you lunch and thanks for keeping that young punk away from me

Horrible customer service. They take on more work than they can handle and are extremely disorganized. They seem to think it's normal to strand customers for a week or so. They start working on your vehicle and if they have to stop for any reason, you go to the back or the line and then have to wait to get scheduled again for them to work on it. They have a deal with a local hotel and even the hotel staff said Oh no, you're not at Freightliner! They never finish when they tell you. They were right. We talked to truckers that had been stranded for a week and heard of cases of two weeks. Do NOT go to Freightliner in Flagstaff Arizona.