I love the atmosphere at the restaurant and the ambiance but I was very disappointed. I came here with my husband its about 7pm on a weekday. Not very busy at all. We waited for our water for 20 min. and after an hour waiting we still didn't get our food. We asked the waiter if we can see the manager and he just said ok. he left and went to the other waiters giggling and mocking us saying " who is the manager" after 15 min waiting again no manager came. We cant help it so we just left. Management seems didn't care. all i can say is they lost a customer for life.