Very easy to work with. Arrived on time, worked efficiently, and did a good job

Very easy to work with. Arrived on time and worked efficiently and did a great job

Josh H. was the professional who dealt with a really lengthy and complicated plumbing issue in our ancient condo building. He spent many more hours than anticipated on the pipes the first visit, finishing after 1 AM. He was pleasant and calm the entire time. He had to return the next day due to a minor (one drop) leak, which was easily remedied. Again, friendly and competent service. Our condo association has relied on the Baethke company for over 15 years and professionals like Josh H. are the reason why.

Rodney was very helpful! Shared throughout the process so that I understood what he was doing. Shared future considerations for improvements too.

John Baethke and Sons Plumbing is a reliable company. They come when they say they will, or in an emergency. Their workmen are polite and, most important, knowledgable. They will assess the situation and if there are options to resolve it, tell you the complete story and let you decide which solution best fits your particular needs. Our Homeowners Association had several bad experiences with plumbers previous to hiring Baethke, and none since! We have a complex sump pump system, and they have kept it running, and our basements dry, for years. They are not cheap, but they are worth the money.

John Baethke and Son Plumbing is the best! The trustworthy advice and service agreement (which includes a thorough inspection) makes us confident we are ready for the winter. Cormac was very professional and thoughtful about explaining what was needed, giving me several options at different price points. Thank you!

They are a friendly company and service was very good. they stand behind their work.

Brian is a terrific plumber ! He is top notch in his customer service skills. He is a great listener. I'm sure every customer wants to tell you what they KNOW is wrong. Brian proceeded with his investigation and came back to tell me his finding, options and of course the price of what we agreed upon. baethke seems to only hire THE BEST ! I always recommend them to anyone looking for a plumber they can trust, which quick response time and quality work. Brian, thanks again. And keep smiling ! MaryKay from TTC

Steven was the plumbing contractor that helped me out. He was very professional and one of the nicest contractor I've worked with. Showed me what was wrong and cleaned everything up after he was done. I am so used to having bad service in Chicago and really appreciate good service when it rarely comes around. The price might be a little high, but it's worth getting good service and getting the job done right.

Steven replaced the water heater ina very short period of time. After discovering the new water heater that he had in his truck was damaged, he went out of his way to address the issue. He called the home office and arranged for delivery of a new one, so that we didn't have to go without for any period of time than was necessary.

Steven was very nice and diligent in resolving our plumbing issue. We appreciate him taking the time (after hours) to resolve the issue.

We've used Baethke plumbers for years. They've done 4 or 5 major jobs for us and we always purchase their annual maintenance agreement, which gives us an annual inspection and a discount on all services. Their plumbers are excellent, as are the office staff. Can't recommend them highly enough.

Technical skills were solid. Took the time to explain the need for the service performed.

Many thanks to John for helping us on a Saturday night and Patrick for fixing this Sunday morning! Patrick was great.

They did a great job! Who knew the flood gate that needed to be repaired was burried in cement?

I don't know of anything you can do to better serve your customers, because I've never been disappointed with any work you've done. Steve is very calm; he listened to my concerns and promptly made them all disappear. Thank you for running such an efficient and kind-to-old-ladies business. :)

Steven has a very pleasant attitude. Very satisified with all service.

Many thanks to John for helping us Saturday night and Patrick for fixing everything this Sunday morning! Patrick was great.

Technical skills were solid. Took the time to explain the need for the service performed. Steven was fabulous!

Our service was outstanding. Will use again.