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03/20/11Provided by Citysearch
This place is absolutely the dumpiest, dirtiest gym. The carpet has stains and they don't spray down the equipment. I watched sweaty people drip all over, not wipe it off (not even HAVE a towel) and just go plop down on another machine. The amount of bacteria and germs is scary! Furthermore, the customer service is beyond terrible. They employ young kids that have no clue how to treat members that have a question. They tend to have so many members that it doesn't matter to them if there is an issue with billing. I spoke to 3 different people about a processing error only to be told the other person I talked to would help me. When I explained I already had spoken to said person and they told me someone else, I ended up just canceling 2 memberships and they didn't even bother to ask me why or what could have been done to retain my membership.
08/13/09Provided by Citysearch
this club has to be the dirtiest on i've ever been in, staff also didnt care that the club was dirty i told the front desk person she said ok and went back to texting or talking on the phone.. also if you like a crowded gym filled with trailer trash memebers this is the place for you... iam glad to say i canceled this membership and moved to a gym with people that care about there memebers and how the club looks and feels...