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L
Linda S.

09/17/13

Provided by YP.com
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I found this salon on group on, it was great love my massage and my shellac and pedicure. the staff was great to. salon is very clean and they have great prices. im am now a returning customer thanks Jessica.

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bride_4311

10/11/12

Provided by YP.com
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I came here with the group-on ...

I came here with the group-on for my wedding party, the staff was amazing they had bought us wine and champagne a fruit tray and cheese tray and it was super clean. There was 9 of us and they did a great job accommodating us as a group and getting us done in a timely fashion. I will be recommending this place to anyone who wants to do a big group or even a ladies night out.

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A
ayshariaz

08/20/12

Provided by YPmobile
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Horrible customer service!

I revived a -_"just for you" groupon for a shellac manicure and pedicure at Belleza salon in Ann arbor. I had never never heard of them before the groupon, plus theyre store is pretty

Secluded and hidden which is unfortunate for the business. Anyhow, when I first called they were super sweet! The owner (jessica) asked my Kindly Not to purchase the groupon (probably because they take a cut) and to just come on in and pay the $35. I was super happy as this would be my first shellac manicure ever! When I arrived the next day at 3pm the store was closed. I waited 20 min hoping someone would magically appear. I emailed the owner asking her why I was stood up? She said there was a family emergency, which I totally totally understand!! However, she made excuses on top of more excuses as to why noone called? Or left a note on the door (which by the way was my (Suggestion to her). To make matters WORST! she went back and forth with me via email, argueing

claimed iconBusiness Response08/21/2012

as regardes to this not customer i explained to her there was a accident in family. kindly told her we could rescheldule then she ask why there was not a not i told her we were trying to get ahold of landlord to open door so business could continue for the day but i guess that was not could enough so SHE continued to send me emails about how poorly and unprofessional this was so i kindly asked her if she needed a job i would be more than happy to make her a employee.if she tought she could run my business any better im gonna sugar coat anything i dont have time on my day off to argure with a supposed to be new client or i should say 3 days off.if she wanted to mak a appoinment she could have but this has turned into a childish game i dont have time for. i have been in business for 4 yrs and this is the 2nd client that has no life and like to create drama so i guess she can find another salon. thank you THE OWNER JESSICA

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DETAILS
Extra Phones

salon: 734-434-2900

Hours
Regular Hours
MonClosed
Tue - Fri:
Sat:
SunClosed
Categories
Tanning Salons, Beauty Salons, Massage Therapists, Nail Salons
Payment Options
AKA

belleza spa

Other Information

Wheelchair Accessible: Yes

Parking: Lot, Self

Data provided by one or more of the following: Thryv, Data Axle, Yext.