The people at the window are very rude and slow. If the bus is late they do not give you the information... I had to call Cleveland to find out if the bus was late and what time it was supposed to arrive.. They stand outside and have personal converstaions with the people they know at the bus station. If at all possible get of in another city..

Area not very nice.. homeless people outside begging. make sure you have directions to get there before going there. easy to get lost downtown.