We have had two separate experiences with Wooster Appliance Center. Once we bought a refrigerator and just this week we bought a new electric convection range (Whirlpool). Both experiences were very positive. Deliveries were made when they promised by very competent men who went the extra mile to make sure the appliances worked as promised and were installed correctly with no damages to our walls or flooring. We plan to always go there first for future purchases.

I had hoped they would be that friendly, knowledgeable local appliance store you read about in reviews. During the delivery, they put multiple scrapes/ dents in the wall. Accidents happen, but this caused one of the employees to start cursing loudly as he stomped out of the house and slammed the door. Not very professional and a little bit scary. More recent interactions with their staff have also not been very pleasant. Unfortunate because the appliances we got are great so far.