It is very annoying that a big store like Best Buy in West Paterson would have a fax number 8772119810 as a main phone number what a shame...does this store has a Manager? what does it say abut customer care????

Was this Review helpful to you?0

Flag Abuse

bride to be

01/12/10

Provided by Citysearch

terrible customer service

i place an order with best buy on black friday. the package was shipped to the wrong address and the items were returned to best buy. when i asked to repurchase the package, they would not honor the sale prices. the representative was very rude and i never received the call back I had requested.

Was this Review helpful to you?0

Flag Abuse

Ssalsa66

06/23/08

my favorite store

Was this Review helpful to you?0

Flag Abuse

Ssunnynomore

02/14/07

My Best Buy was the worst choice I ever made for consumer electronics.

Best Buy refused to comply with their own return policy. C/S unsealed sealed software then refused to take it back saying it was now open. Three employees made false statements and/or derogatory remarks, they laughed at and humiliated me who has been in the past a long time customer. I have and am in the process of filing further complaints against these 3 employees and their actions. They appeared to be inexperienced at lacked the skills necessary to do their jobs properly, in my opinion. I contacted the corporate offices, but unless this matter is resolved satisfactorily, I will take my money and business elsewhere.

Was this Review helpful to you?0

Flag Abuse

View Less

DETAILS

Hot Deals on Electronics!

General Info

With corporate headquarters located in richfield. Minn. . Best Buy is a leading specialty retailer of consumer electronics in the united states and canada. The Company started operations AS a retail store in 1966 and was called sound of music. It changed its name to Best Buy in 1983. Best Buy S range of products includes digital and video cameras. Computers. Computer software. Video games. Music systems. DVDS and mobile phones. The Company offers products of various brands that include Sony. Toshiba. Apple. Philips and HEWLETT-PACKARD. It also offers home appliances. Including washing machines. Dryers. Dishwashers. Microwaves and refrigerators. Best Buy provides various shipping and delivery options. The Company operates more than 700 stores and maintains a location in west Paterson. N. J.

Hours

Regular Hours

Mon:	10:00 am - 7:00 pm
Tue - Sat:	11:00 am - 7:00 pm
Sun	Closed

Categories

Major Appliances, Automobile Radios & Stereo Systems, Computer & Equipment Dealers, Consumer Electronics, Home Theater Systems, Television & Radio Stores

Payment Options

Brands

Acer, Alpha, Alpine, Amp'd Mobile, Apple, Asus, Ati, Best Case, Blackberry, Blackbird, Bluelife, Bose, Bush, Canon, Case Logic, Casio, Cingular, Cobra, Compaq Presario, Creative Labs, Dialogue, Digimax, Digital Blue, Digiwalker, Dirt Devil, Discovery, Disney, Durabook, Dynex, Eavinu, Electrolux, Emachines, Energizer, Epson, Etrex, Eureka, Everex, Fellowes, Firefly Mobile, Flybook, Forerunner, Freepulse, Fuji, Fusic, Garmin, Gateway, Gn Netcom, Hannspree, Hasbrolava, Hewlett Packard, Hoover, Hp, Hunter, Imac, Init, Insignia Sport, Intel, Ipod Shuffle, Jabra, Japanese Victor Corporation, Jbl, Just Wi, Klipsch, Macintosh, apple, hewlett packard, refrigerators, sprint

Other Link

http://www.bestbuy.com

Other Information

Parking: Lot, Private

Bike Parking: No

Wheelchair Accessible: Yes

Price Range : Average

Data provided by one or more of the following: DexYP, Data Axle, Yext.