it is dirty in there ! they never have enough registers open.....
the customer service center is terrible......

Its always dirty and they never have enough people working on the registers
the customer service line is always ridiculous

I go early to bet the crowd, and it always seems I have to shop thru an obstacle course since they unload merchandise during the day......why not late after the store closes. So many times I can't even get to what I am shopping for because boxes everywhere. I also agree with others on how RUDE the employees are. Walking through the store, you have to yield to them as they also walk through. AND they never say " excuse me"!!! And many times 2 will be walking and chatting and never pay attention to customers as they step out of the way for them to walk! This happens every time I am at that store. One of the jewelry clerks showed her annoyance as I asked for assistance the other day after I gazed at the counter for more than 10minutes and she never once asked if she could help me!!!!!!!!!!!