Thermal Tech was notified from my home warranty service to look at my A/C unit. Could not have asked for a more dedicated service call. It has been quite the ordeal, and they have gone above and beyond the call of duty/warranty/customer service. They have totally taken care of my A/C. I have worked with several companies, some good, some horrible, and Thermal Tech has surpassed them all. If you have a home warranty, ask for Thermal Tech to service your unit. If you are paying as a homeowner, they will get you completely taken care of! Jaimi (office) and Adam, Max and other techs have been EXCELLENT!