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I have done a lot of work with Icon. They are always prompt, professional, and courteous--I have never had anything run later than promised, ever. And their artist does a fantastic job helping design and arrange our art work to look its best. I highly recommend them.
I just received my latest order last week. I ususally order about once or twice per year. . So far my orders have been as promised and on time.
Very poor turn around time & lacks customer service. If you order something from here stay on top of them. If you dont you will never hear from them. They always promise a complete date and never, never meet it.