They never answer their phone if you had to cancel for an emergency or running late they charge you $40.00 for each appointment missed, sometimes you can wait up to an hour after your appt, since he has clients come in at the same or very close times, so you can sit in office waiting way over your appt time. if you dont get your prescription at the time of your appt, they will charge $25.00 just to call them in to your phamacy, you cannot wear any cologne in his office he has gotten sick from it....he does take medicare or medicaid...so you need to pay something everytime you go to the office....it is very questionable if I will go back to him, especially after he yelled at me the last time....you decide......