Getting an appointment here is harder than seeing the Queen. First you have to call a their number, enter the special code, and leave a message. Then you have to wait up to 2 business days, sitting by your phone, waiting for them to call back, can't even go to the bathroom, cause if you miss the call? You have to start the quest all over again. So, unless you have no life, and can sit by a phone for up to 8 hours a day, I'd say don't bother trying to get an appointment here.