Thank you for your input. As a new business, we need feedback to make our inn the best that it can be. Now, that said, I'd like to address each of these concerns. As for the air conditioning, we did take you concern seriously when you voiced it and increased the temperature on the unit. I apologize if it wasn't enough. We did do breakfast earlier than usual that Saturday morning so that several of our guests who were taking an earlier-than-usual tour of the Hatfield-McCoy sites could eat before they left. The next morning, however, we served breakfast later. As for the lack of toilet paper, we stress to our staff that they are to stock each room with at least two brand new rolls of toilet paper. There is also a shelf in the hallway stocked with extra towels, blankets, toilet paper, etc. so our guests can grab what they need when they need it. We apologize for overlooking the trash. I have instructed our staff to make several passes by the rooms so that this oversight never occurs again. Weak coffee is easily remedied by adding another scoop to the pot. All of these problems are correctable by simply bringing them to our attention and we have done so. We do have toiletries available upon request. For the record, we have never listed our inn as a bed and breakfast. We refer to ourselves as a lodging facility and our web site clearly states that we serve continental breakfast Monday through Friday. It is never our intention to mislead our guests and if you were mislead, we are truly sorry.