PHOTOS AND VIDEOS
REVIEWS Write a Review
Now that's what I call customer service with such great follow through. Pedigree will continue to review my allegiance.
Pedigree Ski Shop has been a great place to shop for my family for skiing and riding. They carry everything I need and offer some great deals. Most of all their staff helps you make decisions. They are experts so you always feel like you are making the right decision. I highly recommend shopping a Pedigree Ski Shop.
Knowledgeable staff. Staff is definitely more interested in making the customer happy than selling the highest price items. If they don't have it they will find it for you! A pleasure to shop at. Highly recommend.
Town favorite, Our family loves going into Pedigree to shop for our new gear for the skiing season. The staff is very knowledgeable and they sure know the gear they sell. Great customer service and very friendly. Would recommend Pedigree to anyone looking for a great jacket, ski or tennis equipment(they even have tons more stuff)
09/17/11Provided by Citysearch
We came back for the second year to rent equipment for our kids. Last year we bought $2,500 of equipment. We spent 45 minutes getting outfitted boots and skis for the kids. At check out, they told us that the 10% discount only applied Monday-Friday; today was Saturday. They would not honor the discount. We asked to put the equipment aside and we'd pick it up on Monday; no dice. Then we asked to just tell us the sizing of the boots and skis and we'd come back to get new equipment during the week. Again, no. The only way they would honor the discount is if we came back, with the kids, during the week and got re-fitted for 45 minutes. Crazy. I would have gone every year for probably a decade because it's close and convenient. But there is a clear lack of customer respect. They must have gotten complacent, having been in business for so long now. I would say go to Hickory and Tweed or REI or some other competitor who actually wants your business and does not feel entitled
02/28/11Provided by Citysearch
Pedigree has a big selection of ski and snowboard equipment and clothes, but the sales person who helped me was pushy and a little rude.
I came in and explained that I was thinking of purchasing beginner/intermediate skis and boots and wanted to see the options. The sales person showed me a pair of skis and sized me for boots.
I was still unsure if I wanted to make the leap from rentals to buying my own set, so I asked if I could write down the equipment and think about it. The sales person then launched into a tirade about how it wasn't a good idea to buy ski equipment from the internet and that it would cost $70 to get my bindings put on (not sure if it actually costs $70 at Pedigree, but that seems really high compared to other ski shops).
I had no intention of buying my skis on the internet, so it sort of came out of nowhere.
He also put a lot of pressure on me to buy the one option he presented to me, saying it was the only one left. I realize that it was probably true, given it's the end of the season, but I later went to two other ski shops (Ski Haus in Brewster, NY and Paragon Sports in Manhattan) where the stock situation was the same but the sales people were nicer and not pushy at all.
After this experience, I'd recommend going to Ski Haus in Brewster, NY. I had such a great experience buying my skis there that I later brought two of my friends there to get snowboards and they were just as happy with the staff and selection.
- General Info
- With over 50 years in operation under our belt, Pedigree Ski Shop has built relationships across the ski, snowboard, tennis and swim industries. This advantage allows us to serve our customers in the most complete way possible. We have an extensive amount of products available, ensuring you’ll find everything you need right here, and eliminating the time and shipping money wasted on having to order from multiple ski shops and stores online.
- Regular Hours
Mon: Tue - Wed: Thu: Fri: Sat: Sun:New Year's Day 2021/01/01 Closed
- Skiing Equipment, Skateboards & Equipment, Skating Equipment & Supplies, Ski Equipment & Snowboard Rentals, Snowboards, Sporting Goods
- Pool Equipment
- Payment Options
- Other Information
Parking: Lot, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
Pets Allowed: No