i.e., A local favI had a window of 1:00pm to 2:00pm for my appointment. Kenny arrived at 12:55pm to replace a shower/tub faucet and remodel cover plate for the old 3 hole faucet. At first, Kenny didn't think the remodel cover could be used but thanks to his ingenuity,he was able to workout a suitable solution. He was very professional, thorough, & patient through the whole process. What a pleasure to have Kenny complete this job for us. I wouldn't think of calling anyone else for any future plumbing needs. Thank you for your excellent service."