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Frazer TV & Elctronics Repair

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Computer & Equipment Dealers, Computers & Computer Equipment-Service & Repair, Consumer Electronics

525 E Gay St, West Chester, PA 19380

610-430-8118

CLOSED NOW: 
Today: 10:00 am - 1:00 pm

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REVIEW SUMMARY

  • 5
  • 4
  • 3
  • 2
  • 1
3.5
9 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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alie154698

04/13/12

Provided by Citysearch
Fast repair, good service

My flatscreen tv broke on Wednesday and Frazer Tv came out the next day and fixed it in my home.

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paulerlichman

11/26/11

Provided by Citysearch
Plasma TV doctor fixed the problem and works like new!!!

Called up, very courteous, polite and genuine, my Phillilp's Plasma has not worked in over a year. I did my research online, went to Frazer, confirmed that I had two bad capacitors linked to the power supply, left my deposit, he fixed the problem and was ready in two days. TV works like new...Hope I dont have any other TV's in my house that go bad, but if I do I know who to call....10 out of 10! Thanks!

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FredK46557

04/26/11

Provided by Citysearch
Good quick service

I've taken my tv's there for years and have always had excellent service

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FrankS1972

09/15/10

Provided by Citysearch
Good Repair Place

Straight forward: I needed my tv fixed, it is a Samsung flatscreen. I made an appointment for the next day. The technician came to my house, he needed a part. He came back the next day and my tv was fixed.
Quick, prompt and courteous.

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sammy1434

06/17/10

Provided by Citysearch
Fixed just in time for the Flyers

My TV broke just before the Stanley Cup final game. I called Frazer TV and they had a tech out quickly. He found out what was wrong with my TV and ordered a part. He came out with the part the next day and fixed it. Sadly the Flyers lost.

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Fred T

10/07/09

Provided by Citysearch
Good quick service

It's nice to find a place that shows up when they say they're going to, and provide good service.

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honestalways

09/21/09

Provided by Citysearch
AVOID AVOID AVOID

We had someone come out to our house to give us a $60 estimate - understanding that the fee would go toward repairing our tv. Only to be called 3 days later and hear that they no longer carry our part and that they can't give us the estimate we paid for. Can't they GET the part? Or point us in some direction towards repairing our television? The woman who spoke to my husband was beyond rude and when I called back moments later - all I got was the answering machine. Not a way to do business. I would NOT recommend using this company.

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1212127

06/03/09

Provided by Citysearch
Worst Business

I echo the same review that oiooioio wrote. I actually thought I already wrote a review.

The owner came out to my place over 25 days ago and never once contacted me to update me on the process or status of my repair.

I left voicemails and multiple message were taken by the receptionist. She claimed she would return my messages or the owner would, neither happened on multiple occasions.

I then had the pleasure of calling and asking for my $60 refund. I was told it wasnt refundable because they provide a service. I thought that was funny, because my TV sure still doesnt turn on. I guess you pay $60 at this place for some loser to come to your house and tell you that your TV is broken.

Single worst service experience I have ever had, and the owner is smug, undeservedly condescending, and arrogant. In the end, I feel bad for people that need the $60 that bad....

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oiooioio

08/06/08

Provided by Citysearch
AVOID LIKE THE PLAUGE!

Its been almost 1 month since my TV has broken. They came out on a Saturday and handed me a claim ticket saying the part will be in around 2 weeks ""hopefully"". Well 2 weeks comes and 2 weeks goes. I give them a call and they say oh it'll be another week. I write an email never to hear a response. So I call them a week and a half later and the answer is it will be in next week. So I ask, well that is what I heard last week that it would be in this week, are you going to tell me that next week when I call that it'll be next week and so forth and so on? So we are closing in one 1 month with no TV and NO CALL BACKS about the part!!!!!

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DETAILS
Extra Phones

Phone: 484-748-0092

Phone: 484-401-9710

Phone: 610-647-4040

Hours
Regular Hours
Mon - Fri:
Sat:
Categories
Computer & Equipment Dealers, Computers & Computer Equipment-Service & Repair, Consumer Electronics, Electronic Equipment & Supplies-Repair & Service, Home Theater Systems, Stereo, Audio & Video Equipment-Service & Repair, Television & Radio Stores, Television & Radio-Service & Repair, Video Equipment-Installation, Service & Repair
Services/Products
  • CD Players
  • DVD Players
  • House Calls
  • Lcd
Brands
Dlp, Panasonic, electronics
Location
Gay Street Plaza Shopping Ctr
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