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They take advantage of the elderly. If your chair breaks down and you need someone to repair right away they charge $200; you're stuck because the elderly need that chair to get up and down stairs. My 94 year old mother's chair broke; in the summer 100 degrees and they gave her a appt of next day in the afternoon. She is paying for a maintenance contract, which apparently isn't worth the $350 she is paying. Then they wanted a credit card number to bill her so when he does come to repair, if he's there more than a hour they're going to bill her for the visit. Watch out for this company..everything may be glorious when you buy it and when it works but if it breaks down they're going to milk you for every penny they can get out of you. I think they are unethical and take advantage of the elderly. Won't put my name because I don't want to put my mothers repair in jeopardy.
I've been in construction in NYC for 15 years and found Mobility to be the absolute worst subcontractor I've ever had to deal with. The delivery was late, the installation took 16 weeks and now the elevator continuously breaks down. I had to bring in a second elevator company to review the installation and found that the install had several flaws. Mobility made up for their incompetence by employing rude and non-responsive people. I would strongly suggest not using this company.
Shah thank you for being so reliable and backing up your service and warranty. You have also done a great job on my ARMONK Conte project! 100% good operation with no breakdowns. And thanks Kamran for all of your companies steadfastness and good-will. I want to mention how wonderful Miguel has been. It's been a pleasure working with such a good technician who cares about pleasing me and my clients. His work has been precise, neat and clean. He has so much pride in what he does. This young caring man is going places with you and your company. He is so proud of the Mobility company and team he works with. So refreshing to hear how an employee loves and respects his company and owners! I am working on a project with a very well know builder Frank J Sciame from NYC and will recommend mobility on any future projects I do with them!! Thanks again for a job well done.
The Haggman family were very happy, and pleased with the service, Mr Simon from residential sales gave them over the phone. They were alble to fix a slack chair, a avoided having to have us come out to do a service call. Another happy customer, and we are please to be of assistace.Carolyn HaggmanWarren, NJ3/19/12
Hip News (Heightened Independence & Progress) ran a story in their winter 2012 issue, on George V. from Ft. Lee, NJ. Hip provides full or partial funding for home modifications. Hip funded a stair lift from Mobility Elevator & Lift Co. for Mr. V. He can finally be able to enjoy his outings that he so much missed as a result of a Progressive physical challenge that made it impossible for him for 55 years that he resided in his home. Mr. V is now very pleased to enjoy the activities that he had been interrupted from, for some time. Mr. George V. Fort Lee, NJ
Robert Faria went to Staten Island to perform a routine maintainence for our customer Mr Lawrence. Mr Lawrence call us to tell us how professional Robert was and praised him very highly on his overall work and him being very helpful and informative. Mr Les Lawrence,SI
Dear Doug, I just wanted to let you know that the installation went smoothly and my parents are very happy with the Sterling 950. The technician you sent over, worked with my dad to minimize the rail extention from the bottom of the stair case and really did a great job on the installation, demonstrating operation of the chair, and going over all the paperwork. Thank you for making sure everything was handled professionally.Tony Cutri
This is to inform all that the Wheelchair Lift was inspected and passed this morning by the City of Yonkers Head of Elevator Inspections. In addition, Mr. Buddy Baker was trained in the Lift operations. The inspection and training was conducted by the Lift Provider, Mobility Elevator & Lift Company. Kindly note that the courtesy and professionalism of the Mobility personnel was appreciated by all.John James Connolly, Project Manager
I had the pleasure of receiving service from Carlos Cortez for a check-upon our elevator. He appeared to be very capable and knowledgable, went out of his way to to explain things to someone like me who is low tech. Mobility has good taste in hiring their emplyees.Ms Alexander Scott Williams
I hope that I may call on you in the future if the need arises and I certainly know which company to recommend. Thank you again for your kindness and understanding.Ethel Oxfeld
Your assistance and your equipment were truely invaluable in caring for Fred in our home during his brief and devastating illness. As his health deteriorated, the use of your lift was the only way we could get Fred upstairs for a shower and maintain his dignity as long as possible.Marcia Glosser
If you need to install an elevator, wheelchair lift, or stairlift in your home, these folks will give you really good advice. They have a wide product selection and installation is done very cleanly. You can see lots of their products in action in their showroom, too.
"Mobility Elevator and Lift Co. is a leading supplier and installer of lifts and elevators"
- General Info
- Mobility Elevator & Lift Co. provides residential elevators that are affordable and can be customized to fit your specific needs. Our state-of-the-art products add value to the site and allow you to travel up to five flights. One of our unique products is our hideaway residential elevator that travels between two floors in your home. It has aesthetic appeal with its Plexiglass sides and requires minimal construction. These residential elevators are dependable, affordable, and are often perfect when there is limited space. Call us today for more information!
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