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Derek2012

05/10/12

Provided by Citysearch
Beware - Shady Service

Consumer Beware

The guys running the front desk are friendly, helpful.

These guys are unethical and sell you services you don't really need.

This place is a step Valvoline or Jiffy Lube.

If you want your care fixed properly, go to a trusted Mom & Pop.

They completely misdiagnosed my car. Fixed an item that wasn't broken to begin with & the exact same problem I brought the car in for resurfaced in less than 8 hours of driving it.

They don't refund money. Once you pay them you're screwed.

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KileyVT

04/30/12

Provided by Citysearch
Watertown Firestone

I've brought my car to Firestone in Watertown many times over the years.

They've always been friendly and get me in and out ASAP.

That's great I'm in sales and need my car!

Thanks Guys at H2O Town Firestone!!

Keep up the good work!!!

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SergeTruth

08/12/10

Provided by Citysearch
Bad quality, bad prices, nice guys

I went to this Firestone place to get an oil leak fixed for 600$. After I got the car back, it stalled out on the next street over. I took it back, and they told me nothing is wrong, but the next day I had a check engine light. The second time they told me that they had to clean something, but again soon afterwards the check engine light came back. The third time, it turned out that I needed 600$+ more of repairs. I asked for the money back, but they didn't give it to me. I asked politely too, I said please and explained the situation. So I took their 600$ quote and looked up the parts - they cost approximately half of what they quoted. They guys there were real nice, except they made me wait a very long time every time I was there.

This experience is 0% satisfaction.

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DETAILS

COMPLETE AUTO CARE, IT'S WHAT WE'RE ALL ABOUT

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Extra Phones

TollFree: 800-367-3872

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Mufflers & Exhaust Systems, Auto Oil & Lube, Auto Repair & Service, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels
Services/Products
  • Car Auto Batteries
  • Radiator Service
  • Disc Brakes
  • Starters & Ignitions
  • Firestone Tires
  • Ignitions
  • Tune-Ups
  • Engine Services
  • A/C Service
  • Bridgestone Tires
  • Car Auto Wiring
  • Tires Service
  • Engine Repair
  • Batteries
  • Steering & Suspension Services
  • Brakes
  • Rotors
  • Brake Services
  • Repair Services
  • Radiators
  • Minor Repairs
  • Cooling System Parts
  • Auto Heating & Cooling Services
  • Brake Pads
  • Car Auto Maintenance
  • Climate Controls
  • Alternators
  • Spark Plugs
  • Transmission Service
  • Starting & Charging Services
  • Engine Tune-Up
  • Oil Change
  • Tire Repair Services
  • Vehicle Maintenance
  • Tires
  • Air Filters
  • Wheels
  • Car Auto Inspections
  • Alignment
  • one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust \u2014 all of which add up to a total car care experience.
  • radiator repair
  • car batteries and more. We've been providing the right solutions since 1926
  • tire replacement
  • is a full-service auto maintenance and repair shop offering a large and affordable selection of tires
  • brake services
  • convenient hours & locations for car repair
  • auto tune ups
Payment Options
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Neighborhood
Downtown Watertown
Data provided by one or more of the following: DexYP, Data Axle, Yext.