3/21/23 REVIEW of KOBUCHI COMPUTER (Mark K. and Tyler C)!

Mark and Tyler! Great job preserving and recovering data on my HP Pavilion (about 8 years old, 60GB +, bad hard drive and sectors issues).

ISSUE: This was scary...my laptop started slowing down and finally said 'insert hard drive' and 'reboot disk'.. on a black screen. Not good. I called a half dozen 'geek' repairers but the compass pointed to Kobuchi Computer Repair....reviews here sold me. Virus' was not an issue imo. As Tyler said "This is 9-5 for us." :)

WHAT WAS DONE: recovering hard drive (bad), new solid state drive installed :), forensic recovery, new battery - (better than buying new as Windows 11 is not fully embraced by the industry yet)

WHAT IS GREAT: Speed, speed, speed...love that.
- My Google Chrome tabs / bookmarks were preserved and intact.....all WPS (word) files intact as you said.
- My critical files for taxes, finance, health, spiritual, retail, real estate, etc. all are accessible as you said.
- EMAIL, printer hookup good!
- Most importantly (I was nervous for 3 days!) was my HR Block tax software data access.....years of data ...was it lost? ANSWER: I had to go back to email over 4 years and find HR Block downloads for 2022, 2021, 2020, 2019 and get the activation codes. I registered each year again the files populated....relief. This year is 75 pages of hard copy to the fed...a dozen to the state (I don't e file)

FUTURE: Is there a remedy when the laptop is getting on in years and slowing down? Mark and Tyler solved it but it was ugly....Mark will attest to late night hours and data interruptions.

REMEDIES: I need to do more cloud saving - Google and WPS are choices or an external hard drive (not a gamer).....a possible 2nd computer dedicated to taxes (?) ...or Mark & Tyler - just bring it back and you'll wave a wand and fix it right? LMK.

Anyways, glad I found Kobuchi Computers!

Sam Smith Canonsburg/ WV

3 local companies told me that it was IMPOSSIBLE to load software that I wanted on my computer. One of them even told me a story about a special chip that blocks that software from being loaded. Kobuchi's not only loaded the software with no problems but took me right to the page to show me that it could be done and that there was no such chip. Honest business. Very fair prices.

Open and honest with fair pricing. Had troubles keeping appointments.

Highly recommend. They are always willing to help with any computer issue I might have, are very accommodating and provide quick service at a reasonable fee.

Mark and Chris were very helpfull. Didn't charge me until they figured out the problem. Everyone else wanted diagnostic fees.

Kobuchi's was great to me! Great customer service.

Company is very honest and definitely reliable. Would recommend to anyone as the best around.. Prices are fair and inexpensive compared to other locals and believe me, I have priced them all

Company is very honest and definitely reliable. Would recommend to anyone as the best around.. Prices are fair and inexpensive compared to other locals and believe me, I have priced them all