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10/28/11Provided by Citysearch
I've moved 3 times with Best Movers of Washington DC Moving and Storage Company and I just had the best move in my life on the last week! They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn
I just want to tell you about my move. A few weeks ago I got a good job offer in another city, so I started my research in the internet for a good Moving Company. After making many calls with estimates with a very different price range I finally talked to a very friendly customer service lady. She was very comprehensive and explained me all twice if needed. We agreed on a free visual estimate so a few days later 2 movers showed up to do a visual estimate. I thought that I would have to take off a complete day at work, but since they arrived even earlier than schedule and calculated really fast, I only lost a few hours and could go back to work. So I scheduled the move because they offered me the best price from all the estimates I got from the different moving companies. Two days before the scheduled day the manager called me to verify the address and confirmed the details of the move. The day of the move the 3 guys showed up on time and you could immediately tell that they knew what they were doing! They packed and loaded my whole stuff very fast and delivered it faster than expected to my new home! After verifying the new stuff, I realized that nothing got really damaged, just some minor scratches which were covered by the insurance. So no problems at all! Since I had no trouble at all, they offered the best price and it went all very quickly and smoothly, I don't hesitate to recommend them to anybody who is looking for a good moving company. All in all really a stress free move! Thanks for the great job!
I've moved 3 times in the past, most of the time with different companies but I just had the best move in my life on the last week with this one. They gave us a very accurate estimate over the phone and help us plan our move. Soon their local dispatch called us and confirmed the job and went over the details. He also seemed very polite and professional, and assured us everything is going as it planed and the movers will come tomorrow @ 9 am. Not only did they show up on time but they packed nearly our entire apartment. Shortly after arriving, the Forman provided us with detailed information about the day and they started to work right away. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. This was a painless move and really had a great time with the movers. The guys were very nice and honest and they couldn?t make the move faster and more efficient and I must say, we were extremely pleased with their service. Very fast, friendly and efficient and very professional company which I wouldn't hesitate to use again and highly recommend to everybody!
We've moved several times over the years and used different companies; this company definitely was the best of the moving companies in every way. They were friendly over the phone and in person when the moving crew showed up; even though it was over 100 degrees, they didn't slow down or show any signs of wear. The move was a big one and we ordered full packing and unpacking service which they called white glove service and we HIGHLY recommend that service if you can. In our new home there were a few issues due to the parking and streets, their truck which was huge could not fit or even get within any reasonable walking distance had to park several miles away at a shopping center and they had to rent a smaller truck from Budget in order to deliver our furniture and boxes. They told us from the start that it may be a problem but we hoped and prayed for the best. The rental and parking situation put our delivery back a full day and even though their dispatcher Steven had already reserved a back-up rental, when James arrived to pick it up, they informed him that they didn't have it available and apologized and his dispatch then had to hunt down another rental truck which took hours and then finding a place to park this tremendous truck and trailer took another hour or so. We decided due to the size of our shipment to just start the next morning early instead of starting at 4:00 in the afternoon. No other hitches or delays or damages from then on. We appreciate everything their stuff did for us to alleviate any stresses associated with moving. They did an outstanding job and we will refer many other families to them. All in all great service, cheap rates, friendly customer service and very professional movers!
I am very happy with the quality of work these Movers provided to our family. We left our home area for job relocation and have looked and looked for accredited moving companies that are certified and have great recommendations. This one came up to be one of the top. I contacted them and customer service was just amazing. Jim, the GM, helped me through the process, provided me a quote quickly explaining all costs related to my move. No hidden charges. All information was presented on the quote. I shopped around a little bit and many companies were not providing me with the full picture and were not honest about possible fees. Thanks to Jim, he gave me a few tips on what questions needed to be asked to have the true answer. When I asked these questions to the competitors, there were hesitant to answer. This is when I knew it could have been a possible scam. I chose this Moving Company and I am very happy with my choice. It was the best move I realized so far. No complications, great quality, fast and friendly stuff! Thanks again to Jim and his crew!
Hiring a professional mover for the first time, I was a little anxious and skeptical. But since my company was paying for it, I wanted to make it as easy as myself as possible. First, I called around getting estimates. Most of the professional movers were about the same price for the 2 bedroom apartment worth of contents I had to be moved over 1,000 miles. It took a little while to understand all of the fine print like the binding and non-binding estimates, as well as insurance and limitations of liability. I opted to go with this company. The gentleman was very courteous and prompts with the phone calls and faxes, and explained everything fairly well to me. I had a lot of questions, and most of them were answered quite well. I decided to pack my own things since they would be stored in a storage unit prior to being moved. If moving things from or to a storage unit, choose a unit that is easily accessible to an 18-wheeler. I had a 20x10' unit pretty much full. I didn't get insurance since I didn't have anything too valuable and felt that I packed everything very well myself. I was given a 2-day window for pickup and a 5-day window for drop-off. I was told they would call for instructions the day before and so they did. Great communication and everything worked out extremely well for pickup. For loading, the driver and worker did very well while a family member watched. For drop-off, the driver had excellent communication, and I was able to fax maps to the driver to aid in the 18-wheeler-unfriendly roads in my area. The driver arrived on the first day of the 5-day drop-off period, at the planned time. The driver and worker were professional and courteous and everything was handled with great care. My furniture didn't appear to have any additional wear. I was most worried about a nice bedroom suite, but careful inspection showed it made the move great. The only thing I did notice was the corner of one wall near the corridor appeared to have been scraped by some furniture, only requiring some touch-up painting.
Overall, a very good job.
Score: 5-stars++. Excellent, Highly recommended! I communicated with the manager over the phone and email. He ?architected? the entire move and helped me with couple of ?money saving? advises (because it was my first move). Professional communication; Excellent responsiveness. The moving team: Vlad (fluent with both Russian and Romanian) and George. The team arrived 5 minute before the scheduled time. Assessed the actual volume in 5 min and accomplished the entire move in 5 hours with zero interference from my side. Both guys worked as ?wrapping-packing-moving-unwrapping? machines! Extremely impressive! I was really happy that I decided to hire them instead of doing this move myself (what I actually considered after reading all negativities about moving companies in this and couple of other forums). Bottom line: I would recommend these guys to anyone!
Comments: a) Don?t save on wrapping the furniture even if you move around the corner. Let the team to wrap everything in blankets and fix it with scotch tape, - walls in your new place may say ?thank you? for that. b) In my opinion it is physically impossible for 2 movers to pack furniture only in 2-bed rooms apartment in 2 hours. 3 hours for packing should be used for estimation. c) Ask the customer service about pricelist for expenses you may have along the way (like scotch tape or boxes). It is good to know about them when you are budgeting your move.
Back in June the contract in my apartment was about to expire so I was looking for a good moving company. I researched sometime in the internet, yellow pages etc. After calling a few, I realized that the lady from the customer service agent from this company was different than the others I called before. Always friendly, had an answer for all my questions or at least knew who to ask or where to look for it a.s.a.p. The price the offered me for my 2 bedroom move was way lower than the other estimates I got so far so I decided to schedule the move. The night before I received a call from the manager to verify one last time the pick-up address and the direction of the destination so that everything would work fine. The move was scheduled for 8.30am and the movers already arrived with 3 guys at 8.10am so we won a little time thanks the early arrival. They packed and loaded my stuff really quick and you could see immediately that they knew what they were doing. At the destination the unwrapped and unloaded my stuff and put them in the decided places, all this really quick and professional. After I had my stuff and was able to verify that nothing got damaged I paid the bill in the easiest manner with my Visa card.
All in all I can say that it was a very good choice to hire this guys! Friendly stuff, fast work, best price and skillful movers. Communications was also great, so I can recommend these guys without any doubts at all! Thanks for the great job!
08/11/11Provided by Citysearch
We hadn't moved since post-college days, over twenty years ago, and had plenty of trepidations, thanks to hearing plenty of mover-horror stories. These Movers was located through an internet site After phone calls to 6 or 7 movers, three were invited to provide a (free) estimate; These Movers pricing came in the middle, but their representative was a good deal more thorough, and the estimate more detailed, than the others. Because of closing problems, we changed the moving date three times. Every change was quick and easy. We were moving a two-bedroom apartment, bursting at the These Movers with books (over 80 boxes thereof) from an elevator building in Manhattan to one in San Diego. The move was scheduled to begin at 9-11 AM and estimated to take about 10 hours. These Movers arrived at 8 AM. They were willing to wait an hour, but as luck would have it, for the first time in five years, the elevator was out of order. The apartment was on the third floor, and the super, wringing his hands, promised to get the elevator working as soon as possible, so the move began. Twelve hours later, it was finished. The elevator started working after the apartment was all but empty. The truck was not finally loaded until after 3 o'clock. I drove off to the airport fully expecting to hear that the movers had decided to quit for the day and deliver our goods next month (lol), but no, they arrived 10 days later and finished the move. Except for some prodding by the head of the crew that a generous tip would be in order (""This was big job, Robert""--and it was), there were no attempts to jack up the price because of the elevator, and no charge for the 8-9 hour. Despite all, the final cost was within $100 of the estimate. Fragile goods were well packed and there was little or no damage. A few small things have not yet been located, but there were no major losses. The men were good natured and worked hard. Whenever I gave them instructions, even if it involved mind-changing or more work, they carried them out exactly. Moving itself is nightmare enough; These Movers minimized the difficulties. At the end of the day I was thoroughly drained but grateful that the movers had seemed to be on my side.
02/17/11Provided by Citysearch
Our experience with this local moving company was outstanding. We have moved many times, both locally and interstate. We have had negative experiences in the past so it was a relief when our local move with these movers went so well. The company's customer service staff was so helpful, our movers on the day of our moving service were very respectful of me, my possessions and my time (therefore money). What really impressed me was how hard and fast these men worked. Ron and his movers were courteous to me and took great care of my stuff and it was great to see how polite they were to each other as well. I would not only recommend these movers' service but I would use them again. Well done! The price was very reasonable , they hourly rates are the most attractive among all other moving companies I called for the price quote!
Fantastic DC Movers 866-386-4410
02/01/11Provided by Citysearch
We used this Washington, DC moving service company based entirely on this site and the comments left here, and so I wanted to leave a rave review here for our recent move to Delaware. My company was paying for the service, the $1260 price quote came in under that amount, and I liked the way I was treated and our communication with Janet, so we booked them for our long distance move.
Their staff arrived 15 minutes early and loaded our third-floor two-bedroom apartment in about 3 hours. They were very careful with everything, and dealt with care and really well with our furniture. The amount they could haul was amazing! We met them in the city and they sent an extra guy to help with the unload, which made it a lot quicker considering the small elevator. The unload took about 2.5 hours, so the whole day (load, drive, unload) took 12 hours. They came in a little over the estimate, but we paid the capped rate and we gave just over a $250 tip.
We really liked their help from the customer service, and their rates and the pricing policy. The guys were all very nice, friendly, and professional. We definitely plan to use them again if possible in future moves.
01/20/11Provided by Citysearch
Best Movers of Washington DC Moving and Storage was the local moving company we hired for our move from Alexandria VA to DC last weekend.
The process was controlled and thoroughly explained from the beginning with much patience. The crew was hard working and not short on smiles. The delivery was 6 days after the pickup as promised since our new house in DC was not ready and took only 5 hours including the unpacking that we requested. Be proud of the men working for your company because they are a true asset to your companies future success. You guys at Best Washington Movers are really professionals, it was a pleasure for us to deal with You!
12/21/10Provided by Citysearch
Pretty satisfied with their moving service! We really liked their help and support from the customer service, and their rates and the pricing policy. The guys were all very nice, friendly, and professional. We definitely plan to use them again if possible in future moves.
12/14/10Provided by Citysearch
We were moving our furniture from our house to a storage unit in the same neighborhood last month. We decided to hire this local moving service company based on our previous experience with these guys in 2009. We were extremely pleased with the help we've got from their Customer Service lady.
The entire stuff including our moving crew and the Office staff were courteous, professional, and worked very hard, helping us to schedule our relocation and the movers for carrying heavy furniture and boxes up and down stairs for 5+hours. We are very pleased and will definitely use these movers again!
12/08/10Provided by Citysearch
The guys of Best Movers of Washington DC Moving and Storage Company were very helpful providing us with their excellent moving service last week when we hired them to move our 3 bedroom townhouse from .
When I moved from my old place in DC to a new place in Arlington, VA I used the moving service of Washington DC Movers, and it was my first experience moving my furniture with a local mover so I didn't know what to expect. I had heard from some of my friends how many movers are kind and courteous till they take your money and then the work is outsourced to some other company. Well but I had to move so I called the first company that I saw online with a decent number of positive reviews and that was this mover . When I called their Customer Service office they were very friendly and their office manager nice and friendly young lady gave me a price quote that was very accurate. I wasn’t charged extra for anything except $75 for packaging some of my stuff I decided to add. The driver and the movers were at my house on time and my stuff was delivered with no damages and on time. I would be happy to recommend this company to my friends and to anyone planning on moving soon. They packed and wrapped everything with care and the entire move happened to be just a stress-free moving experience! Thanks for the great moving service, I used to move before, and let me tell You something- You guys are the Best Movers in the entire Metropolitan area!!! Sincerely recommended Washington DC Movers!
12/07/10Provided by Citysearch
Last month I had to move some of our furniture to a storage and I decided to find the best local movers to avoid the situation when we were overcharged by one so called reputable local moving company. Also a few months back my cousin had a horrible experience with a long distance mover during his interstate move. So I was very skeptical about the moving service providers. After reading the reviews and getting at least 8 different price quotes from $ 390 to $640 I decided to choose this moving company to move my belongings. The moving was smooth and I like to thanks all the guys and their Customer Service for helping me move my belonging safe to my new home. We used to move a lot, and so far these guys were the best. Great service, great price, friendly and reliable staff. Some of my friends have used this moving service company already, my mom used them, and I've used them, and we've all had nothing but good things to say. Always efficient, friendly, and, most importantly, their rates are cheap.
10/30/10Provided by Citysearch
I used Best Movers of Washington DC Moving and Storage Company to move my 3-bedrooms from Washington to Bel Air MD this weekend and I am here to inform you of my experience with them! I will tell you they are great moving service providers, and really know what they are doing, I hired them to pack my home and move, I decided to unpack myself because I figure I can do it on my leisure. The movers that they sent were absolutely great to work with, there was great communication and they carried excellent upbeat attitudes the whole day! The movers that I used before, were not so friendly and communication was non existent and when your moving it is essential to be able to tell the movers where to put your furniture and which bed goes where etc. My move was carefully made, nothing was damaged and it was over with much faster than I anticipated! I was asked to give any good references or referrals or positive feedback for this business, that is why I am giving them five stars, and the highest recommendation from me, a very picky customer. Their price for the service was also the best !
10/29/10Provided by Citysearch
I was skeptical at first, reading all these reviews and wondered ""really? everyone gives a 5 stars?"" very upset and disappointed by my last relocation experience from another Washington DC moving company just few months before, I was extra careful this time about selecting a trustworthy service providers. Based on these reviews I gave it a try, and now I can tell you that these reviews are all real!! and you should not look anywhere else when you are hiring a moving company. They are polite, professional, and extremely pleasant to dealt with. The company and the moving staff accommodate my specific delivery time, Nathan said he will be here at 10:30 am and he arrived 10:30 am sharp. They put new pads to walk on in my apartment since the carpet is new. They went above and beyond, even hook up the washer and dryer for us. Moving with this company, from the people in the office to the moving crews, I have had I would said a ""perfect moving experience"" and really am not exaggerated. Best of all, after they picked up the stuff and weighted, my stuff weighted lighter than the quote, and they gave me money back!!!! I would use them again in a heart beat. Again, thank you Michael, Josh, Howard, Nathan, Randy, Cliff and Robert. Their moving service really is the best!!!
10/19/10Provided by Citysearch
They operate a scam, they rip you off and try to get extra money from you when they deliver your goods. i would call that kidnapping . not only did they charge me overweight for my move, when i questioned the weight and requested a reweigh they started to redirect the driver to every area but mine. they overcharged almost 1000 lbs from what i knew was my weight. they also have a partner in budget movers who was the broker on this deal. see my rating for them my real rating would be 0. i think that most of these ratings are false. i can not believe that there are this many people who actually these guys are legit. they have been reported to the Dept of Transportation for deceptive practices
08/18/10Provided by Citysearch
We've moved several times in the past 3 years and our August, 12th move from Washington DC to Alexandria VA was the best moving experience by far! There are some very shady movers out there but I have to say this was an incredibly positive experience. From the first phone call to the company's Customer Service, to the email follow-up and, in particular, on the day of the move those movers exceeded all my expectations. The crew called ahead, showed up on time, was nice, pleasent and professional and executed my move from my storage unit in Washington DC, to my old house in Arlington VA and then on to my new house in Alexandria all within 5 hours 15 mins! And this included moving upstairs and putting furniture together. I would use their moving service again and recommend Best Movers of Washington DC Moving and Storage Company to anyone planning on move in DC and the entire Metropolitan area! P.S. The most comfortable communication I've ever had with this company's customer service, plus I checked about 5-6 Washington DC moving companies and Best Movers of Washington DC Moving and Storage Company gave me THE BEST PRICE for the move, it was a flat rate and the final price was just like estimated. SINCERELY RECOMMEND!