I will never visit this business again. Most places will install a watch battery for free when purchased. These people charge a fee. I complained and told them that even Walmart would install a battery purchesed there. Their only comment was "We are cheaper than a jewelry store."I was already concerned when the battery was removed and they pulled out numerous batteries trying to find one that would fit instead of looking at the number. Second, I bought two phone batteries and their employee put them on the counter while waiting for watch battery install and I noticed that the ones he got were about a quarter inch shorter than the one from my phone. He exchanged for the right one or I would have been making a second trip to exchange.