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anonymous

11/19/12

I bought a storm door from Lowes yesterday. I was met at the door by a friendly greeter who brought me right to where I needed to be. My whole shopping experience was great until I checked out. I had 3 credit cards and a debit card with me but instead I used a personal check. For some reason, the check had to be verified (or maybe I had to be verified) by someone that the cashier called. The poor cashier had to give all the information several times to whoever was on the other end. I took probably 20 minutes to get my check approved. I had a 30 minute drive to Home Depot and a 25 minute drive to Lowes. I went to Lowes because it should have been faster. Instead I was embarassed, the cashier was embarsassed, and several customers were standing in line were complaining about the slowness of the service. It was early on a Sunday so there were't a lot of cashiers on duty. Why don't you use a system that automatically debits the money so you don't have to put your customers through that?

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DETAILS

Never Stop Improving

General Info
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Ware, MA Lowe’s store today to discover how easy it is to start improving your home and yard today.
Extra Phones

Fax: 413-277-4003

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
Payment Options
Brands
3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
Associations
Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
Other Information

Price Range : Average

Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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