The new Virginia Beach location is very clean, and organized. The staff there (two women, Kelly & Crystal) up front are very helpful and knowledgeable. The warehouse is very organized and has a wonderful selection of stones. I came back for a selection of my stones, and the warehouse staff was very helpful in picking out my stones, and offering their opinions on helping me chose.

Never have I visited a store where the employees had no knowledge of their product and completely lacked customer service. There to pick out granite for my kitchen, I was helped by a gentleman that could barely speak english and looked like he was dressed for a construction site. The only other person that I saw was a young girl at the reception desk who seemed disinterested when I came in. The granite selection was minimal and looked beat up and chipped up. Their showroom was laughable with cabinets spread around on the floor and nothing on top. ARE THEY FOR REAL!!!