This company should get no stars but it made me click at least one!! I called to get someone out because I hit the bottom section on my door and couldn't close my door. I called Friday around 9:30 am and was told they would have someone out the following Friday. When I asked about getting my door at least closed she just responded that it would be my responsibility to close the door on my own. I wonder how that lady on the phone would have felt having to sleep with her garage door wide open for a week!! So after getting off the phone I called another door company and they came out the same day and at least got my door down for me.