~Our new home, which we bought in April 2016, needed a faucet fixed. It had more than a leak; it had a steady stream of water coming from it. I chose Rowe Plumbing and Drain because of all the recommendations on a couple of Battle Ground Facebook pages. Those recommendations were spot on! Tim was on time, professional, thorough, and very kind. He even made our dog feel at ease; she’s a very good judge of character!
~When he was first looking at the faucet, he explained some of the possible reasons for the problem. One of them was that the water pressure could be too high. I told him it was very high. After confirming this, Tim dug up some of the area around our water meter and didn’t find a regulator there. He was hoping, as we were, that all we needed was an adjustment to our required-by-city-code water pressure regulator. He also looked under our house, but it wasn’t there, so Tim broke the news that he would have to install one. He was very upfront, as he had been thus far, telling me what the cost would be. When the new pressure regulator was in place, our pressure was no longer crazy high.
~Unfortunatlely,this didn’t fix the faucet, so he replaced the parts inside it. It still leaked. Tim and his apprentice looked at other parts of the plumbing. He found the problem and it was another expensive fix. Since there was no access panel, a hole had to be cut in the drywall behind it. Thank goodness the wall was in the laundry room! Once this work was completed, the faucet didn’t have a leak and the water was at the right pressure.
~Throughout this process, Tim patiently answered a multitude of questions about hard water and the housing boom and various other subjects. I would recommend Tim to anyone. He is an honest professional who knows his stuff. He cares about people and our community. Five stars do not really do Rowe Plumbing and Drain justice, but since there are no higher options, it will have to do.