I had two great experiences with them, renting a car and later buying a car. I got a good value on the rental. When I test-drove the car I bought, I heard a noise they hadn't (a faulty bearing). All I had to do was point it out - no "I don't hear it" or other pushback. They just said, "No problem" and had it repaired right away at their own expense (as it should be, but some places refuse). Hector is very easy to deal. I strongly recommend them.