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Went to have a L rear rim/ tire replaced due to hitting something in the road (which I explained to their "technician"). After they installed the new rim/tire the car had an obvious shimmy (including the steering wheel) - despite having a 4 wheel alignment. Total cost $379.00. I then took the car to another mechanic who discovered the front L tire rim was bent as well - causing the shimmy and he said there was no way an alignment could have been done with that rim as bent as it was AND he had to use a blow-torch to loosen up the rods to do the alignment. BEWARE of Brown's impressive "computer print-out" alignment paper that shows how much changed because of their alignment. Also, they "pride" themselves on not being "mechanics" but "technicians." Well, give me an old fashioned "mechanic" who can tell a bent rim on a tire when he has it up on a jack and who will test drive the vehicle afterwards to make sure he/ she did a good job for the customer.
09/22/11Provided by Citysearch
Took my car in to get the tires rotated and one of the mechanics stole my ipod and phone charger out of my center console. Spoke with the Store Manager and he said he questioned both guys that worked on my car. Both denied taking the items. I will not return to Brown ever again.
- General Info
- When it comes to the performance of your vehicle, you want quality service from trusted experts- We are a Goodyear Tire & Service Network location- We carry Goodyear products and offer a wide range of automotive and tire services- From new tires to an oil change, to battery replacement, our skilled technicians will help repair and maintain your vehicle-
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- Regular Hours
Mon - Fri: Sat - Sun Closed
- Tire Dealers, Auto Repair & Service, Automobile Parts & Supplies, Brake Repair, Tire Recap, Retread & Repair, Tire Recap, Retread & Repair-Equipment & Supplies, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing
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