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anonymous

01/31/13

I recently had a grooming appointment at Petsmart in Valley Stream, New York for my 9 year old Yorkie, Jack who had been there several times before. Jack unfortunately has a collapsed trachea and an enlarged heart, a condition that he has been living with for a good part of his life. Upon walking into the grooming salon Jack was greeted with dirty looks of disgust and a fascial expression best described as "I'm not touching that!". After rudely being asked if I had an oppointment a discussion started about Jacks condition which I explained was a collapsed trachea and enlarged heart. The girl helping me then went to get someone from the front that again walked in with a judging look at Jack like he wasn't welcomed there. I will no longer be using Petsmart or any Bandield Hospitals, I would stay away from this heartless place.

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DETAILS
General Info
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training
Payment Options
Location
Green Acres Mall
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