Very friendly and helpful in determining what to do with the upgrade of our central air system. They offered pros and cons of different systems and freon. Their installers were neat and clean, showed up when they said they would, the system works better than if ever did. DEFINITELY CALL THEM if you want the job done correctly the first time. Its no wonder why they do not advertise, I just can not say enough of how pleased my husband and I are with Ed Skoch Cooling & Heating. THANK YOU!