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Side by Side Kitchen & Cocktails

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American Restaurants, Caterers, French Restaurants

2410 University Blvd, Tuscaloosa, AL 35401

205-561-5500

OPEN NOW: 
Today: 11:00 am - 11:00 pm

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B
Bruce B.

10/10/15

Provided by YPmobile
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Do not walk but RUN away from this place as quickly as you can, especially if you expect to be served within 2 hours of seating. We had such high expectations of this restaurant, given comments from a few others who had eaten here in the past. Had a party of four with a 9PM reservation on a Friday night. It took around 10 minutes just for our server to even show up at the table to take a drink order. "Fast" forward another 15 minutes until the bottle of wine arrived. Really? How long does it take to retrieve a bottle and bring it to the table?

Fortunately we took that opportunity to order a simple cheese platter as an appetizer, which -- again -- took another 15 minutes to arrive. It's not as if they had to cook anything... there were just slices of cheese and ham.

Still, the server did not recognize that it was the appropriate time to take our order. We had to flag her down several minutes later, as it was approaching 9:45 and the kitchen would be closing soon.

That's when the slow march to 11PM started. We waited, waited, waited, waited, and so on. We checked in periodically to inquire as to the status of our dinner, and at each point were given assurances as to its imminent arrival.

Finally we were told that it would be 10 more minutes.... 15-20 minutes later we had enough and asked for the bill.

This is where the sheer ARROGANCE of the wait and management staff kicked in. They were incredulous that we would have the gall to ask for our bill. Seriously? Two full hours of waiting for a meal, and they could not believe that we didn't have additional patience. The excuse given was that the food ticket had only been submitted 35 minutes earlier. I'm struggling to understand how it is our fault that our server waited over 20 minutes to even submit our meal order.

And oh by the way, my wife is a Type 1 diabetic, and she was crashing rapidly as we waited over an hour after ordering for our meal. She nearly passed out as I walked her to our hotel room to get some sustenance.

If this restaurant is in business for more than 6 months, it will be either a miracle or a crime.

I wish them nothing but ill will and a rapid but painful death.

(and no,... management never offered to comp anything)

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DETAILS
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General Info
We offer southern creole comfort food with an enhanced flair. Relaxed elegant dining room with a large wrap around bar. Generous happy hour with outdoor seating with two patios available. We also offer private dining venues for groups of up to 50 people..
Extra Phones

Phone: 205-561-3384

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
American Restaurants, Caterers, French Restaurants, Home Cooking Restaurants, Restaurants, Sandwich Shops, Soul Food Restaurants
Payment Options
Price Range
$$$
Other Information

Cuisines: Southern, Soul, Caterers, American, Sandwiches, French, European, Home Cooking, Continental

Wi-Fi: Free

Wheelchair Accessible: Yes

Alcohol: Full Bar

Parking: Street, Valet

Bike Parking: Yes

Attire: Dressy

Takes Reservations: Yes

Outdoor Seating: Yes

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Data provided by one or more of the following: Thryv, Data Axle, Yext.