Been a customer for a long time. I’ve seen a lot of jerks give these ladies a hard time. They work hard and are very kind. Get what you give.

Just a bad deal over minute late.

Never had any problem sending or receiving anything. Many time when you needing a package sent you want to know that it's going to arrive on time with UPS I have no worries.

I've been going into ups store many years now. Being said this is the most friendliest staff (management) I've witnessed. Sometimes I've had to wait, while some customers want to just complain ,just bc they're having a bad day. I.Don't mind waiting for the staff to get to me,after witnessing a temper tantrum by others. By the time they throw.their fits,they could've taken the package themselves. Patience & kindness in the store ,brings me back

I took a vacuum in to be packed and shipped for repair. A week later I tracked the package to find that the package never left the store. I spoke with the store manager, Monica Jones, who became rude and defensive immediately stating "we are not in the business of keeping packages". A very odd response when a customer asks what happened to their package. I would not recommend using this store for important items.

Great service and friendly folks, they are always going above and beyond to help, thanks

Worst customer experience I ever had. The only worker had made a rude comment saying she was not going to rush anything (because I asked if there is something I can do whilst in a line) and there were 10 people in the line... It took me 1.5 hrs to process my shipping items because I didn't have pre-printed shipping labels, and she kept allowing all the other people who entered after me to be processed first. I'm glad I am moving away and will never have to go back for this low-quality, low-capability with huge arrogant attitude lady worker at store front claiming she is from the heavens. If she got a time to chat that kind of nonsense, she needs to provide a better service or switch a job, so she stops wasting people's time. WTF?!