I ordered pizza tonight at 6:51 PM and was told it would take an hour. After about an hour and 20 minutes I started calling to see where it was. I was told it was going to be at my home straight away. I called several more times over the next hour and and was told each time the driver was headed to my house. Three hours after I ordered the driver showed up with cold yucky looking pizza and bread sticks. They offered me an $8.00 discount on a 28.00 order. The manager actually hung up on me when I complained. We sent the pizza back and went somewhere that could provide service and decent food. Good luck to anyone else trying to get food from Umbertos

I have only been here once. However, the pizza was ok. They give you A LOT of toppings and pile it high!!! That is a good thing. However, the inside was only lukewarm due to all of the toppings. I would have rather had a medium amount of toppings and the pizza cooked throughout (I had already left or I would have brought this to their attention). I am skiddish about eating anything to me served at that temperature that is supposed to be hot due to food bourne illnesses which can easily happen. You also want to call ahead even if it is by the slice because it is a bit of a wait if you just walk in. When I went, they were pretty busy and many people seem to say good things about their pizza. It is a popular place with a lot of seating although it may look small from the outside. They can accomodate many people/families. I would definitely recommend this place and probably go there again since the pizza really was good as I did go ahead and eat what I had ordered. One slice with all of the toppings is A LOT. I could not finish all of mine and eat pretty well when I am super hungry as I was that day. The wait staff is not that friendly but they were also really busy. Everyone seemed to be in the prep area and nobody that I had seen was waiting on tables. Again, This is just my personal experience on one visit. I would try it again in the future since it is close to home and the pizza was quite good in taste and quantity. You get definitely get what you pay for. Just remember to make sure that it is heated throughout because they pile those toppings on there.. Mine had a ton of mushrooms. YUM!

Pizza can be very good when it is good but Umbertos suffers from consistency. Umbertos can be very good or just so so. Placing an order can be improved by moving the self serve soda machine. It is next to the order spot and it is very crowded.

If I'm not wrong, Umberto's started the pizza revolution in Tulsa, by making great pies, at reasonable prices. Consistantly good, never disappointing

The store on 21st is awesome. The food is fresh, the flavors wonderful and the selection of topppings unbeatable. The individual slice ($2 for 1 topping) are huge. They are always friendly and courteous. I have been having lunch there at least weekly for almost a year now and have yet to be dissapointed. Anytime I have family in town I get Umberto's to go and they always love it.