This company is a joke. They wont fix your unit on time or act morally or professionally. Set up an appointment with GeekSquad, they sent him. He calls me and yells at me about the info on my WO being vague, demands I email him pictures, videos, and other info of the issue and information on the unit. Shows up 2 weeks later to diag and order parts. Then I'm waiting over a month for repairs and he calls and rescheduled me several times, even on the day of service. Arrived at my home (month and a half later) and says he cant do the repair cause I have things plugged into my TV still and its not unmounted from the TV stand (NOT A WALL) that's less than 5ft off the ground. They will find anyway to avoid performing the repairs. Look else where for service and if your insurance/service contract company wants to send him request someone else. Avoid this company at all cost!

I think this guy at Electronix Pros is a complete hack. I waited two weeks for him to be able to make it out to my house to fix my tv. Then he didn't show up when he said he would (9am-11am). I called him at 11am to see what the problem was and he said he would be here about 3pm (because he was going to a party in the town I live in) I called him again at 3pm and he said he would probably be here in 1.5 hours. I cancelled the appt. right there. I seriously doubt he can fix a big screen tv, when he can't even handle customer service or a simple common courtesy of picking up the phone.