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Most unprofessional company ever DO NOT USE! They were used 09/04/10 for a wedding. It all started the monday before the wedding (5 days out from the big day) when an email was sent with an "updated" price quote which was TWICE as much as the original. After some time on the phone, a new price was agreed upon, which was still considerably more than the original quote. At the wedding, after dinner, as they were leaving the groom was approached due to him not including gratuity in the check given granted a 20% flat fee had already been added to the total. The agreement included the company leave the leftovers, which was not done. In addition, there were reports that the bartender was drinking the alcohol he was to be pouring for the guests. The food was good but absolutely NOT worth the hassle of this company.
This review is for custmer service only...I hope others can learn from my experience. I had heard good things about this catering company and booked them for Sun wedding reception for Labor Day weekend 2010. Needed to cancel due to military deployment and notified them 4/13/10. I had paid a nonrefundable deposit but thought they might reconsider given the time to rebook and circumstances. Not only did he not consider, he was a total jerk about it. While I might have considered the re-book option, his lack of understanding and flexibility has me feeling otherwise. Do not reserve unless your plans are in stone or you are willing to forfeit your deposit. Oh, and 9/5/10 is available!!!!
Superior quality and presentation! Mountain Magic Catering puts together not only food that is COMPLETELY for the pleasures of food and its' delicacies, but the use of natural rock and wood adds tothe experience...unforgettable!