I ordered 1 dozen roses to be delivered to my girlfriend. When the order arrived it was left for her before she came to get it. When she got them, 4 of the 12 roses were broken. She called them and they offered to replace the roses by 5 (it was 1:30 at the time) and they never arrived. During the phone calls she made and I made, they never once apologized for the mistake. We decided to return the roses and ask for a full refund (which was offered over the phone).When we arrived the woman who owns the store was very rude, and unpleasant to deal with. She tried to not give a full refund. She argued that labor went into the flowers, which I'm sure that it did, but I paid premium dollar for a complete, convenient presentation. It was inexcusable for the driver to deliver the flowers in that condition.It was a very frustrating ordeal. She has lost my business as well as any of my friends' business. Had she been more reasonable and understanding, she'd still have my business.

VERY FRIENDLY AND HELPFUL. DIDN'T KNOW WHAT TO ORDER, THEY HELPED OUT!

Whenever I need flowers for any reason -- a funeral, a new baby, a birthday, just because -- I stop by and ask Nina (owner/florist) to help me. I give her my budget, and she creates a stunning arrangement every time!