Dear Mr. Cassell, I just wanted to thank you for everything you have done for us. The Board of Directors could not have gotten through this new elevator installation without you and your crew. We could see that you take enormous pride in the work you perform and your professionalism shines through. You certainly went above and beyond our expectations. The extra time you put into this job was amazing. There was not a problem that you didn't take care of immediately. Your company should be a role model for how a 21st century business should be run. I myself and the Board of Directors will not hesitate to recommend your company to anyone who needs elevator work done. I also want to that you for your great service rates and I look forward to having a long time relationship with your company. Thank you once again. Respectfully, Sherri Fogel President for the Board