As a woman, some times mechanics will talk down to me, thinking I don't know what's wrong with my car. When I brought it to ARS, the owner was very polite and helpful, listened to what I had to say. I never felt like he was trying to rip me off or brushing me off. They did a great job on my car for a reasonable price, all in all I'm 100% satisfied with the work they did. I would (and have) recommend them to family and friends.