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Not a good start to my day. Left two containers of trash and weeds which are not good for composting, also some paper debris left on roadway. Called office, left a message, no response yet. I took special pains to cut up the weeds etc hopefully to make easy on the workers. Your service has been going down hill..Plan to pass this unsatisfactory service to Commissioners.
I had a question regarding my bill and while it did take some time to get through (line was repeatedly busy), the admin answered my questions politely and made sure everything was in order prior to ending the call. No complaints with pick-up either. Can is placed neatly to the side (usually upside down) with lid close-by. I wish the service was a little less expensive, but nothing is cheap anymore.
I have had this company for my trash collection for over 16 years and have had good service. I live in West Deer and you have no choice, but to use this company. They always pick up the trash early in the morning. Cannot remember one occasion in 16 years where my trash was not picked up. I have left larger items, mattresses, box springs and small pieces of furniture and they took those too. A few times recyclables were missed and I called and left a message. They were picked up the next day. Very satisfied with this company.
04/05/11Provided by Citysearch
I live on Saxonburg Blvd near popeyes, Two weeks ago Morrow Refuse Threw away my trash can lid, I wasent going to complain, so I left a note the next time they came around asking if they had the lid? Well they throwen away the bottom then too. I called , they said just to leave the bags out front, i said animals get into the trash and you need a can. She stated she would let Mr. Morrow Know & call me. Its Been 10 days and now wont take my Call.
02/28/11Provided by Citysearch
Lived in the area for 25 years been dealing with the local ""Big"" company. I got Morrow about two years ago now they have about 6 more accts on my street!!! I wasn't the only one sick of the guys from mars here either!!! Thanx Morrow for hassle free service.
I have used their service for as long as I can remember and have never had any problems. I haven't had the need to phone them much;but the few times I did (for special pickups), I had no problem.
02/15/10Provided by Citysearch
I have lived in 5 cities and used over 5 garbage services. In the past 3 years they have broken 3 of my garbage cans and when I call they tell me that I should use garbage bags .
All three garbage cans were top quality rubbermaid cans that costed me $45. It is obvious that they just slam the can on the back edge of the truck and dont care.
When I speak to the mgr its obvious that he dosent care.... Cheswick-west deer should cancel their contract and go with Waste Management or another company
07/17/09Provided by Citysearch
No customer satifications. Calling them is such a pain. After calling, the service is still bad!
Went right past our garbage. We put it out the night before and still they go past it without picking it up!
But they are ALWAYS on time on giving you your bill.
Wish there were another company to go with.
12/10/08Provided by Citysearch
Used this service for about a month. They charge for recycling but throw it in the garbage truck. When I complained about this, they stopped taking the recycling, leaving it sit on the sidewalk. Why am I charged extra for it. They don't answer their phones and then become indigent when you complain about the poor level of service. I spoke to the owner (John) when I canceled the service, but they don't seem to have their records straight as I still receive bills from them. Have written to them twice explaining that I don't use their service and I think that after nine months they finally got it figured out. Really a nasty group of people and I recommend they be avoided. I transferred to Vogel and received spectacular service.
TERRIBLE service, the line is always busy, then when you do leave a message nobody returns your call! I wouldn't recommend this company! They never seem to have their communication in line within the company! Go somewhere else to have your refuse removed!
One word. . . .HORRIBLE. If there was a less rating, they would get it. After many calls, still doesn't pick up when needed. Keeps promising to pick up trash but week after week it's still there.
Serving northern Allegheny, Butler, Westmoreland & Armstrong counties.
- General Info
- Family owned and operated since 1953. We offer trash collection and recycling service for commercial, residential, and industrial locations. We also provide dumpster and roll off service. Call us today for a free estimate on special pick-ups! Family owned and operated since 1953. We offer trash collection and recycling service for commercial, residential, and industrial locations. We also provide dumpster and roll off service. Call us today for a free estimate on special pick-ups!
- Regular Hours
Mon - Fri:
- Farming Service, Agricultural Seeding & Spraying, Bar Coding Equipment & Systems, Warehouses-Merchandise
- Commercial - Residential - Light Industrial
- Trash Collection and Recycling Service
- Special Pick-Ups Available
- Dumpster and Roll Off Service (1-30YDS)
- Roll Off Service 10 To 30 Yards
- Industrial Equipment
- Commercial Equipment
- Residential Equipment
- Payment Options
- Commercial, Residential