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05/24/11Provided by Citysearch
I bought a sink and accessories and installation. Clerk didn't have a clue and took over an hour just to check out. Then he called me 5 days later to charge me $35 for a detail that never happened. Then the installer didn't show up in the 4-hour window and Lowe's called him, but didn't get me an answer on time. I returned everything, then the installer showed up at my house 3 hours late (at 7 p.m., 3 hours after the 4-hr. window ended.)
Same day I tried buying the sink, I asked about a ceiling fan I found online. Clerk could not find it in a store or online. I came home and ordered it myself online.
No one trained at this store; no one can help you. No one knows what's going on. Only good thing is they did refund my money. Very disappointed that I have to start all over with the sink. But after the fiasco, would be afraid of their installer doing a lousy job anyway!!!!!
5/26/11 To be fair, went back today for mulch and the sales clerks in the garden department were helpful and friendly, so they redeeemed themselves! Guess it all depends on the department!
01/23/11Provided by Citysearch
I looked around for about 15 minutes to get someone to help me. The employees were too busy playing some sort of poke tag. Finally had a man who was also helping another couple ask me if I needed help. So at least 1 person was multitasking. They have too many untrained people working here always new faces. This isn't the first time I experienced this sorta activity while shopping here either.
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