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Appauling customer service, wrong product ordered, not returning phone calls, broken promises. Stay well clear.
I can't believe the reviews I've read here. I wanted to have carpeted flooring installed in the common areas of my home, laminate flooring in my office, and ceramic tile in my Florida room. Bob's has wonderful selections for every budget. I'm a guy, so color coordination and style is definitely not my forte. Adam treated me with the most exceptional professionalism, punctuality, and courtesy (not to mention patience!) that I've ever received from any flooring vendor I've ever used. In fact, I can't remember ever feeling like such a valuable customer at any store, anywhere! Adam's efficiency and competence are beyond reproach. There was no hard sell. Adam's focus was to provide the highest quality flooring at a price that fit my budget. Thank you Adam, and and thank you Bob's Carpet Mart Carrollwood for an amazing service experience and for helping me make my home beautiful. I'll be a customer for life!