Beware of bogus refunds! I placed and PAID for a large balloon order (35 balloons) on 5/31/2014 for pickup at 11:00 AM 6/1/2014. When I go to the store there was 1 young lady at the register struggling to put balloons in a balloon bag and 3 customers in line ahead of me 10 minutes later the cashier was still stuffing balloons a guy came to the register. He did not acknowledge any of the customers in line and began blowing up other balloons. Needless to say my order was not ready and they could not find my order even though I had the yellow order slip given to me the day before. I asked for a refund. The guy blowing up balloons who had STILL not spoken to any of the customers had to enter his code. So I check my account this morning and I still don't have my refund. Then I look at the receipt and next to the approval code is OFFLN not a number sequence like the receipt for the initial purchase. Up until the approval code it looks as though I have a legitimate refund.