Buyer beware! We bought a brand-new desktop from them and a week later it stopped working, wouldn't even start up. We took it back and didn't hear a word until we called nearly a week later. They said it needed a new hard drive and a new motherboard, and we wouldn't be getting it back for several more days. We asked for a refund, and they said they'd be happy to give us one - for a 30% RESTOCKING FEE!!! These guys took our money, gave us a broken piece of crap, and we've ended up paying several hundred dollars for a refurbished computer that will likely just break again. Thanks, fastlane, but next time I'll spend my money at BestBuy- where at least I know they'll take it back if it's broken.