Was very scared to take our little dog to get spayed and everything worked out well. While it was a little chaotic at check in, it was organized and well run. I requested at sign up for special meds for our little girl due to motion sickness, and they were very accommodating. The instructions they send you home with answered all my questions and helped me to know what to look for as far as infections, licking her operation site, emergency follow up for when they aren't open at vets local to me, etc. So glad this opportunity was available to me as I wouldn't have been able to afford it otherwise. They even trimmed her little black nails!