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Potter Heating & Air Conditioning-Perrone Plumbing

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Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Plumbing Contractors-Commercial & Industrial

4004 New Court Ave, Syracuse, NY 13206

315-472-3557

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Today: Open 24 Hours

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REVIEW SUMMARY

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4.5
13 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
C
Chelsea S.

04/10/17

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I would advise all homeowners to look no further than Potter-Perrone for their plumbing and heating needs.

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G
Georgia W.

05/04/16

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Our technician and his crew were great. They were neat and helped us out with the paperwork after the installation.

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C
csullivan0081

12/18/15

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awesome service with an honest tech. We did not need new faucets at all and was able to quickly and inexpensively fix the ones we had.

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anonymous

06/19/15

The men that work for Potter Heating and Air Conditioning are really friendly and know their stuff. I always recommend their services.

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anonymous

03/20/15

The installation guys were wonderful. I'm very happy with everything.

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anonymous

02/04/15

Chris, the technician, was very helpful throughout the cleaning and inspection.

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anonymous

08/26/14

All the different check ups and maintenance work that has been done at my house has been done well. I have not had to call back to have them come back to fix something.

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anonymous

02/07/14

The guy that came to my house was professional. He was able to answer all of the questions I had about my broken furnace.

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D
donnag840

12/16/13

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Everyone was extremely professional and responsive to all the questions that I had about the new system.

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anonymous

12/16/13

I was scheduled very quickly and the service person was personable and very knowledgeable.

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anonymous

09/27/13

Everyone was extremely professional and responsive to all the questions that I had about the new system.

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anonymous

09/25/12

I had Potter Heating install a new gas boiler about six years ago. Since then, I've called them three times for repairs. This year, yet again, the boiler won't start. I called for a technician and was told it would take a week before someone could come UNLESS I wanted to pay for overtime. Needless to say they lost my business for good this time. Buyer Beware!!!

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anonymous

12/15/11

I have had this company come twice to fix my heater. The first was to clean and service my heater unit and make sure it was safe to run for the season. This happened mid September 2011. The second time was because the heat had never started working. In late October 2011 the service man came out again to fix the problem fixed a broken thermocoupler, (which was just replaced the year before) and left. Now in Dec 2011, the heat has stopped working again. The company charges at least an hour to come look at the problem, and seeing as it has just passed 30 days, again I must pay for the repairs again. When I called and asked about work warranty they said they only warranty 30 days and it must be another problem. They have looked at this furnace twice and have not found the problem that makes the heat repeatedly stop working. The person who takes the calls was extremely rude and hung up on me. They do terrible work and do not have any guarantee that their work will last for a season of heat,

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DETAILS
General Info
Established in 1994, Potter Heating-Perrone Plumbing is a heating, ventilation and air conditioning (HVAC) contractor. The company provides commercial and residential services. Located in Syracuse, N.Y., its heating systems include gas furnaces and hot water steam. Potter Heating-Perrone Plumbing carries Bryant Air Conditioning systems. In addition, the company offers plumbing services comprising plugged sinks, drains and toilets. It has is a Better Business Bureau (BBB) accredited business. In addition, the company assists with kitchen/bath remodeling.
Extra Phones

Fax: 315-437-9128

Hours
Regular Hours
Mon - Sun:
Categories
Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Plumbing Contractors-Commercial & Industrial
Payment Options
Brands
Bryant
Neighborhood
Lyncourt
Associations
BBB Accredted Business
Other Information

Wheelchair Accessible: Yes

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