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I had the same experience. We were told the security deposit was refundable, and then when we tried to get it back, we were told no. I would never buy another vehicle here.
Terrible sales experience! Was asked to give a good faith deposit to talk price, would not talk price without deposit. Gave cc and asked if deposit comes back if we don't make a deal, salesman said YES! We agreed on a price, but I found something that like better the next day. Called to tell them I bought something else less than 24hrs later and they refuse to give my deposit back! Was given the run around for 3 days to be told deposit will not be refunded, they only refund if you can't get financing. Absolute scumbags!
Got a good deal, love the car. Just be sure to read all the fine print. We found out the hard way. But all is well that ends well....
I was impressed with the service. My truck broke down and the tow guy accidentally towed it there instead of ford across the street. They fixed the problem which was minor but could have easily ripped me off. They also called the warantee company to get it covered. The service guy was genuinely nice. I was impressed by their honesty in what seems to me to be a shady industry. I am actually bringing my truck back tomorrow. We will see if they keep up the good work. I intend to write a second review.
- General Info
- We are honored to be your local Lincoln dealer and provide you with personalized service to meet your owner, new car sales and used car sales needs. We offer the full line of luxury Lincoln vehicles, including MKX, MKS, MKT, MKZ, the new MKC and the Navigator! We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate the service from our factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Pirelli and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need. We also provide complimentary car washes and complimentary maintenance, pick-up services and loaner vehicles on select models.
- Extra Phones
Fax Number: 315-422-7002
- Regular Hours
Mon - Tue: Wed: Thu: Fri: Sat:
- New Car Dealers, Used Car Dealers
- Payment Options
- Ford, Lincoln, Mercury, Suzuki