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Butler did my board on board fence and my chain link fence. They were prompt and professional . 2 years after one of the boards became damaged ( by me ) and they came right out and fixed it at no charge to me ! I did get a lesson about weed whacking with a fence. I am very happy with this local company.
04/26/12Provided by Citysearch
Avoid them for Commercial too! I wish I had read the other review before considering them. They began work before authorized to do so and when I called Rick to straighten it out, he wasn't available and did not return calls for several days. They left the fence in WORSE shape than before they started and refused to return to fix. Manager/Partner wouldn't even deal with me one on one despite repeated attempts to contact. He had secretary call to tell me that, and I quote, ""crap happens"".......Absolutely TERRIBLE!
05/26/10Provided by Citysearch
I hired this company to put a pool fence up. Each pole was supposed to have a swivel bracket to support the angle of each fence panel. They failed to install them which caused big gaps where the fence panel met the pole. When I complained they sent a crew down to fix it - they only made it worse by making crooked and jagged cuts in the panels. It looked terrible. Finally after several calls and threatening to hire another company to fix it and not pay them the remaining 50%, Butler sent another crew down who attempted to fix it. They corrected some mistakes from the prior crew but the job was nowhere near the quality of what i would expect from a company that specializes in fencing. I have dozens of pictures of the shoddy work from Bulter Fence and welcome anyone to see in person the shoddy work they did on my pool. My name is Mike Jacobs and I approve this review. The pictures I uploaded were taken AFTER Butler Fence said the job was done. If you want poor quality then call this company so you can say the Butler did it and it won't happen again!
Incompetent residential fence company despite long history in Syracuse. This company installed a pool fence for me and left 1-2 inch spaces between the posts and fence sections because they did not use post brackets per the contract. I have pictures and a written contract proving they did not follow through. After three attempts to fix their mistakes the fence looks terrible and is a very poor reflection of their company. I would not trust this company to do a professional job because they just don't understand pool fencing. They may be fine with commercial fences but they don't understand proper fit and finish. Stay away from this company.
- General Info
- Dress your home in beauty with one of our custom built fences. Only the highest quality materials go into constructing our fences, manufactured on-site by our experienced craftsman. Design your own style or have us match up to an existing fence. Choose your wood type, either western red cedar or hemlock, height, spacing, etc. Butler offers numerous styles limited only by the realms of your imagination. Butler Fence Company, Inc. is a locally owned and operated company, established in 1969. We are a full-service fence company that has completed projects in Maryland, District of Columbia, Pennsylvania, Massachusetts, Maine, Connecticut, Vermont and, of course, New York State. We are members of the Syracuse Builders Exchange, the Better Business Bureau and the American Fence Association. Commercial and residential sales personnel are available Monday through Saturday to answer any questions you may have, or to set up an appointment for an estimate at your home, business or job site. Our estimates are always free and our qualified sales personnel can discuss the many options available for your fence needs. For commercial estimates that are a distance away where an appointment would not be practical, we can provide our Federal Express number so that we may review your plans. Our scheduling department and our experienced staff of installers take it from there until completion. We are fully insured and can provide insurance certificates. All of our work conforms to local town codes including pool fence installations. The scope of our residential work is from Pulaski to the NY-PA line on the north and south and from Geneva to the west of Little Falls in the east. Please feel free to call us toll free at 1-800-992-8919 or fax us at 1-315-476-0126 and let us show you a competitive quote.
- Regular Hours
Mon - Fri: Sat Closed
- Fence-Sales, Service & Contractors, Fence Materials, Fence-Wholesale & Manufacturers
- Payment Options
- Commercial, Residential, access
- BBB,Better Business Bureau
- Other Information
Specialties: Barns, Commercial, Canine, Construction, Industrial, Dogs, Pools, Puppy Sales, Dog Sales, Homes, Deer